Last updated: December 2025
At Matilda’s Books (AKS KaffeeCampusKrems GmbH), we care deeply about your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have under the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
By using our website www.matildasbooks.at, you agree to the collection and use of information in accordance with this policy.
AKS KaffeeCampusKrems GmbH (Matilda’s Books)
Dachsberggasse 5
3500 Krems an der Donau
Austria
Email: leni@matildasbooks.at
We collect personal information that you voluntarily provide to us when you:
Purchase tickets for events or workshops
Subscribe to our newsletter
Contact us via email or contact form
Use our website
This may include:
Full name
Email address
Billing and payment details (processed securely via Stripe or PayPal)
Phone number (if provided)
Event or workshop booking details
Any messages or feedback you send us
We may also collect some technical data automatically (such as your IP address, browser type, and device information) for website security and analytics purposes.
We use your data only for legitimate purposes, including to:
Process ticket purchases and payments
Send booking confirmations and updates
Communicate about events or schedule changes
Respond to customer inquiries
Send newsletters or event updates (only if you’ve subscribed)
Improve our website and services
We never sell or rent your personal data to anyone.
We process your data based on:
Contract performance – to fulfill your ticket order or service request
Legal obligations – such as accounting and tax compliance
Legitimate interest – to improve our events and website
Consent – for newsletters and non-essential cookies
Payments on our site are handled by Stripe and PayPal, which process your data securely and independently. We do not store your full payment details.
You can review their privacy policies here:
Our website may use cookies to provide basic functionality and to understand how visitors use our site.
Essential cookies are needed for the website to work properly.
Analytics cookies (like Google Analytics) help us improve our content and services.
You can accept or decline non-essential cookies when you visit our site. You can also adjust your cookie preferences in your browser settings.
We keep your data only as long as necessary:
For purchases: typically 7 years (required by Austrian tax law)
For newsletters: until you unsubscribe
For inquiries: until your question or request has been resolved
After that, your data is securely deleted or anonymized.
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time (e.g., unsubscribe from newsletters)
Data portability (receive your data in a machine-readable format)
If you wish to exercise any of these rights, please contact us at leni@matildasbooks.at.
If you believe your data is being processed unlawfully, you can also lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde):
https://www.dsb.gv.at/
We use secure servers and SSL encryption to protect your personal data. However, no online transmission is 100% secure, so please take care when sharing information online.
Our website uses “Google Fonts” for consistent font display, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit our pages, your browser loads the required fonts directly from Google servers, which may involve transferring your IP address to Google.
The use of Google Fonts is based on our legitimate interest in a consistent and attractive website design (Art. 6(1)(f) GDPR).
More information: https://policies.google.com/privacy
We use Google Analytics, a web analytics service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to understand how visitors use our website.
Google Analytics uses cookies to collect information such as which pages you visit, how long you stay, and what browser or device you use.
IP anonymization is enabled on our website, so your IP address is shortened within the EU before it is transmitted to Google.
The use of Google Analytics is based on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time by changing your cookie settings.
More information: https://policies.google.com/privacy
We use Google Maps from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to display location maps on our website.
When you use Google Maps, certain information (such as your IP address) may be transmitted to Google servers.
The use of Google Maps is based on our legitimate interest in providing an easy way to find our events and locations (Art. 6(1)(f) GDPR).
More information: https://policies.google.com/privacy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be published on our website.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please email us at leni@matildasbooks.at
